Blue Box Customers:
Our Commitment To Our Customers
We’re proud to be the first major Ruby on Rails oriented hosting provider to offer a Service Level Agreement. This document lays out the roles and responsibilities of the customer and of Blue Box Group. It documents our commitment to our customers and the remedies that are available if we do not meet that commitment. We encourage all our customers to read and understand the terms enclosed. If there are any questions, please do not hesitate to open up a support ticket so we can make sure your questions are properly answered.
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My company hosts over a dozen high profile and high traffic web properties with Blue Box Group. There is no question that this firm is revolutionizing the web hosting industry and is outperforming all of the competition by leaps and bounds when it comes to equipment performance, hardware reliability, state of the art cluster design, application monitoring, 24/7 support, and one on one support when you need it most. Blue Box Group is on our A list and has been a vital part of our rapidly growing digital strategy. They are truly the gold standard for web hosting and support services in the industry.
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