Blue Box Customers:
Our Commitment To Our Customers
We’re proud to be the first major Ruby on Rails oriented hosting provider to offer a Service Level Agreement. This document lays out the roles and responsibilities of the customer and of Blue Box Group. It documents our commitment to our customers and the remedies that are available if we do not meet that commitment. We encourage all our customers to read and understand the terms enclosed. If there are any questions, please do not hesitate to open up a support ticket so we can make sure your questions are properly answered.
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Working with the great people at Blue Box has been an exercise in dreams coming true. Whether you're looking for a host who can offer expert guidance, provide consistently superb response time, or just take the initiative to find ways to improve your hosting experience, look no further. Blue Box can literally make the difference between your technology falling apart at the worst possible moment or flourishing in it - we just wouldn't be where we are today without them.
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