Offices Closed for July 4th

Posted by Blue Box Group on Thu Jul 02 10:25:00 UTC 2009

This is a note that to allow our staff to enjoy a relaxed 4th of July holiday, our corporate offices will be closing tomorrow, July 3rd, at 7pm and will remain closed through the weekend. We will reopen with regular hours on Monday, July 6th at 7am. This will affect our response to all non-urgent phone calls and email tickets during this time.

If you have an urgent issue that needs to be addressed in a prompt manner while our offices are closed, please make sure to open an “urgent” ticket, or call our phone system and leave a voice mail marking your concern as “urgent”.

To mark your phone call as urgent, please do the following:

Dial 1-800-613-4305. At the voice prompt, press 1. Then press #. Finally, press 2 and leave a voice mail. This will page our on call staff and we will take care of your problem.

To open an urgent support ticket, please see: Our wiki article.

We wish you a happy 4th of July if you’re in the United States, and if you’re not, have a great weekend!

Thanks!

  • Blue Box Group

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